Legal Agreement Governing Your Use of rapi99 Gaming Platform
Last Updated: January 2026By accessing or using the rapi99 platform, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any part of these terms, you must not use our services. These terms constitute a legally binding agreement between you and rapi99.
These Terms & Conditions ("Terms") govern your access to and use of the rapi99 online gaming platform ("Platform"), including all websites, mobile applications, software, services, and content provided by rapi99 ("we," "us," or "our"). By creating an account, accessing the Platform, or using any of our services, you enter into a binding legal agreement with rapi99 and agree to comply with these Terms, our Privacy Policy, and all applicable laws and regulations.
We reserve the right to modify, amend, or update these Terms at any time without prior notice. Any changes will become effective immediately upon posting to the Platform. Your continued use of our services after such modifications constitutes your acceptance of the revised Terms. We recommend reviewing these Terms periodically to stay informed of any updates.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, the provision shall be severed from these Terms. The remaining provisions shall continue in full force and effect.
For the purposes of these Terms, the following definitions apply:
To create an account and use the rapi99 Platform, you must meet the following eligibility criteria. Failure to meet these requirements may result in immediate account suspension or termination without refund of any funds.
You must be at least 21 years of age to register an account and participate in any gaming activities on rapi99. We strictly enforce this age restriction in accordance with Indonesian regulations and international responsible gaming standards. By creating an account, you represent and warrant that you are 21 years of age or older. We reserve the right to request proof of age at any time, and failure to provide satisfactory documentation will result in account suspension until verification is complete.
Our services are primarily designed for residents of Indonesia. You must be physically located in a jurisdiction where online gaming is legal or not explicitly prohibited when accessing our Platform. We may use geolocation technology to verify your location. You are solely responsible for ensuring that your use of our services complies with all applicable local, regional, and national laws in your jurisdiction.
You must have the legal capacity to enter into binding contracts under the laws of your jurisdiction. If you are accessing our Platform on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.
You are permitted to open and maintain only one Account with rapi99. Opening multiple accounts ("multi-accounting") is strictly prohibited and constitutes a material breach of these Terms. If we detect multiple accounts registered under the same name, address, payment method, IP address, or device, we reserve the right to close all such accounts, confiscate funds, and void all wagers and winnings.
The following categories of persons are prohibited from using our services:
To create an account, you must provide accurate, current, and complete information as requested in our registration form. This includes but is not limited to your full legal name, date of birth, residential address, email address, and phone number. You must ensure that all information provided is truthful and accurate. Providing false, misleading, or fraudulent information constitutes a material breach of these Terms and may result in immediate account termination and forfeiture of funds.
rapi99 is committed to preventing fraud, money laundering, and underage gambling. As part of our Know Your Customer (KYC) procedures, we reserve the right to request verification documents at any time, including but not limited to:
Your account may be restricted until verification is complete. Withdrawals will be suspended pending successful KYC verification. Failure to provide requested documents within a reasonable timeframe may result in account closure.
You are solely responsible for maintaining the confidentiality of your account credentials (username and password). You must not share your login information with any third party. You agree to notify rapi99 immediately if you become aware of any unauthorized access to your account or any other security breach. You are responsible for all activities that occur under your account, whether or not authorized by you.
We strongly recommend using a strong, unique password and enabling any additional security features we provide. rapi99 will never ask you to disclose your password via email, phone, or any other communication channel. Any such request should be considered fraudulent and reported to our customer support team immediately.
You must keep your account information current and accurate. If any of your personal details change (address, phone number, email, payment methods), you must update your account information promptly through your account settings or by contacting customer support.
rapi99 supports convenient deposits and withdrawals through Indonesia's leading banks (BCA, BRI, BNI, Mandiri) and e-wallets (OVO, DANA, GoPay). All transactions are processed in Indonesian Rupiah (IDR).
You may deposit funds into your account using any of our approved payment methods, including bank transfers via BCA, BRI, BNI, and Mandiri, as well as e-wallets such as OVO, DANA, and GoPay. All deposits are subject to minimum and maximum limits as displayed on the Platform. Deposits are typically processed instantly during banking hours, though processing times may vary depending on your payment provider.
You may only deposit funds from payment sources registered in your own name. Third-party deposits are strictly prohibited. All deposits are final and non-refundable except in cases of technical error or as required by law. rapi99 reserves the right to refuse or reverse any deposit that we suspect involves fraudulent activity, money laundering, or other illegal purposes.
You may request a withdrawal of your account balance at any time, subject to completion of any applicable wagering requirements and verification procedures. Withdrawals are processed using the same payment method used for your most recent deposit unless alternative arrangements are made with our support team. All withdrawal requests are subject to our standard processing times:
Withdrawal requests may be delayed or rejected if your account has not completed KYC verification, if you have active bonus wagering requirements, or if we suspect fraudulent activity. We reserve the right to request additional verification documents before processing large withdrawal requests.
rapi99 does not charge fees for deposits or withdrawals. However, your payment provider (bank or e-wallet) may impose their own transaction fees. You are responsible for any such charges. We reserve the right to deduct administrative fees from withdrawals in cases of suspected abuse, such as using the Platform solely for money transfer purposes without genuine gaming activity.
rapi99 maintains strict anti-money laundering policies in compliance with international standards. We monitor all transactions for suspicious activity. If we detect patterns consistent with money laundering, structuring, or other financial crimes, we will report such activity to relevant authorities and may freeze your account pending investigation. You may be required to wager deposited funds at least once before withdrawal to prevent abuse of our Platform for money transfer purposes.
rapi99 may offer various bonuses and promotions to players, including but not limited to welcome bonuses, reload bonuses, cashback offers, free bets, and VIP rewards. All bonuses are subject to specific terms and conditions, which will be clearly stated at the time of the offer. By accepting any bonus, you agree to comply with all applicable terms.
Most bonuses are subject to wagering requirements, meaning you must wager the bonus amount (and sometimes the deposit amount) a specified number of times before any winnings can be withdrawn. Wagering requirements vary by promotion and will be clearly stated in the bonus terms. Different game types contribute differently to wagering requirements. Failure to complete wagering requirements within the specified validity period will result in forfeiture of the bonus and any associated winnings.
Bonuses are intended for recreational players. We reserve the right to void bonuses and confiscate winnings if we detect bonus abuse, including but not limited to:
Unless specifically stated otherwise, only one bonus is active per player at any given time. You cannot combine multiple bonuses simultaneously. If you have an active bonus and claim another, the previous bonus and any associated winnings may be forfeited.
We reserve the right to cancel, modify, or withdraw any bonus or promotion at any time without prior notice. In the event of technical errors, system malfunctions, or obvious mistakes in bonus calculations or crediting, we reserve the right to correct such errors and adjust account balances accordingly.
All gaming activities on rapi99 are subject to the specific rules applicable to each game type. These rules are available within the Platform and should be reviewed before participating in any game. By placing a bet or playing a game, you acknowledge that you understand and accept the applicable rules.
All gaming outcomes are determined by certified Random Number Generator (RNG) technology or, in the case of live dealer games, by physical dealers in real-time. Results are final and binding. We do not accept disputes based on player error, misunderstanding of rules, or disagreement with outcomes that are correctly determined according to game rules.
We reserve the right to refuse, limit, or void any bet at our discretion. This includes bets placed on events with incorrect odds, obvious pricing errors, bets placed after an event has started (unless specifically designated as in-play betting), bets from self-excluded players, or bets that violate our betting limits.
In the event of technical malfunctions, system errors, disconnections, or other issues affecting gameplay, we will make reasonable efforts to restore functionality and resolve the issue fairly. If a game is interrupted due to technical problems, we may void bets, refund stakes, or determine outcomes based on the last known valid game state. Our decision in such matters is final.
If your account remains inactive (no deposits, withdrawals, or gaming activity) for a period of 12 consecutive months, we may classify it as a dormant account. We reserve the right to charge a monthly maintenance fee on dormant accounts with remaining balances. You will be notified before any such fees are applied.
The following activities are strictly prohibited on the rapi99 Platform. Engaging in any prohibited activity may result in immediate account suspension, termination, and forfeiture of all funds:
rapi99 is committed to promoting responsible gaming. If you feel your gambling is becoming problematic, please visit our Responsible Gaming page for tools and resources, or contact our support team for assistance with self-exclusion or account limits. Remember: gambling should be entertainment, not a source of income.
To the maximum extent permitted by law, rapi99, its directors, officers, employees, affiliates, and partners shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Platform, including but not limited to:
In no event shall our total liability to you exceed the total amount deposited into your account in the six months preceding the event giving rise to the liability. This limitation applies regardless of the legal theory upon which the claim is based.
You acknowledge that online gaming involves risk and that there is no guarantee of winning. You participate in gaming activities at your own risk and accept full responsibility for all outcomes.
You may close your account at any time by contacting our customer support team. Upon account closure, any remaining balance (excluding active bonuses or pending wagering requirements) will be refunded to you via your registered payment method after completion of any necessary verification procedures.
We reserve the right to suspend or terminate your account immediately without prior notice if:
In the event of termination for breach of these Terms, we reserve the right to forfeit all funds in your account, including deposits and winnings. If your account is terminated without cause, any legitimate balance will be returned to you.
If you wish to take a break from gaming for responsible gambling reasons, you may request temporary or permanent self-exclusion. During self-exclusion periods, you will not be able to access your account or participate in any gaming activities. For more information, please visit our Responsible Gaming page.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which rapi99 operates, without regard to conflict of law principles. Any disputes arising out of or relating to these Terms or your use of the Platform shall first be addressed through good faith negotiations between you and rapi99.
If a dispute cannot be resolved through negotiation within 30 days, either party may submit the dispute to binding arbitration under the rules of the relevant arbitration authority. The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding on both parties.
You agree to waive any right to participate in class actions or class arbitrations against rapi99. All disputes must be brought individually and not as part of any class or representative proceeding.
If you have any questions, concerns, or complaints regarding these Terms or your use of the rapi99 Platform, please contact our customer support team:
For responsible gaming support, account closure requests, or self-exclusion inquiries, please clearly indicate the nature of your request in your communication to ensure it is routed to the appropriate team.
By using the rapi99 Platform, you acknowledge that you have read these Terms & Conditions in their entirety, understand their contents, and agree to be bound by all provisions. You also acknowledge that you meet all eligibility requirements and will comply with all applicable laws in your jurisdiction.
Our customer support team is here to help. Review our FAQ for quick answers or explore our other policies for more information about how we protect your gaming experience.