How rapi99 Collects, Uses, and Protects Your Personal Information
Last Updated: January 2026At rapi99, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains what data we collect, how we use it, who we share it with, and what rights you have regarding your information. By using our Platform, you consent to the data practices described in this policy.
This Privacy Policy ("Policy") describes how rapi99 ("we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("you" or "your") who access our online gaming platform ("Platform"). This Policy applies to all services offered through our websites, mobile applications, and any other digital properties operated by rapi99.
We are committed to compliance with applicable data protection laws and regulations, including international standards for data privacy and security. We recognize that your personal information is valuable and sensitive, and we have implemented comprehensive technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.
By creating an account with rapi99, accessing our Platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with any part of this Policy, you should not use our services.
We collect various types of information to provide, maintain, and improve our services, ensure platform security, comply with legal obligations, and enhance your gaming experience.
When you register for an account or use our services, you provide us with information including:
When you access our Platform, we automatically collect certain technical and usage information:
We may receive information about you from third-party sources including:
rapi99 uses your personal information for legitimate business purposes to provide, maintain, and improve our services. The specific purposes for which we process your data include:
You have the right to opt out of marketing communications at any time by adjusting your account preferences or clicking unsubscribe links in emails.
rapi99 adheres to the principle of data minimization. We collect only the information necessary to provide our services, comply with legal obligations, and protect the security of our platform. We do not collect unnecessary personal data, and we regularly review our data collection practices to ensure compliance with privacy best practices.
rapi99 does not sell your personal information to third parties. However, we may share your information with trusted partners and service providers under the following circumstances:
We share information with third-party service providers who assist us in operating our business, including:
All service providers are contractually bound to protect your data and use it only for the specific purposes for which it was shared.
We may disclose your information when required by law or in response to:
In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.
We may share your information with third parties when you have given explicit consent, such as when you choose to participate in partner promotions or third-party surveys.
rapi99 does not sell, rent, or lease your personal information to third parties for their marketing purposes. Any data sharing is strictly limited to the purposes outlined in this Privacy Policy and is subject to contractual confidentiality obligations.
rapi99 implements industry-leading security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our comprehensive security framework includes:
While we implement robust security measures, you also play a crucial role in protecting your account:
In the unlikely event of a data breach affecting your personal information, we will notify you promptly in accordance with applicable laws and take immediate steps to mitigate the impact and prevent future incidents.
rapi99 retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
While your account is active, we retain your personal information to provide services and maintain account functionality. This includes your profile information, transaction history, bet records, and communications with customer support.
After account closure, we retain certain information for legal and regulatory compliance purposes:
Once the retention period expires and we no longer have a legal basis to retain your information, we will securely delete or anonymize your personal data. You may request deletion of your data subject to our legal retention obligations (see Section 8).
rapi99 uses cookies and similar tracking technologies to enhance your experience on our Platform, analyze usage patterns, and improve our services.
Cookies are small text files stored on your device when you visit our Platform. They help us recognize your device on subsequent visits and remember your preferences.
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality and your ability to access certain features. Most browsers allow you to refuse cookies or delete existing cookies.
In addition to cookies, we may use web beacons, pixel tags, and similar technologies to track user interactions, measure campaign effectiveness, and detect fraud.
You have certain rights regarding your personal information under applicable data protection laws. rapi99 respects these rights and provides mechanisms for you to exercise them.
You have the right to request access to the personal information we hold about you. You can also request a copy of your data in a structured, commonly used format (data portability).
You have the right to correct inaccurate or incomplete personal information. You can update most information directly through your account settings or by contacting customer support.
You may request deletion of your personal information, subject to our legal retention obligations. Certain data must be retained for regulatory compliance, fraud prevention, and dispute resolution.
You have the right to object to certain types of processing (such as marketing) and request restriction of processing in specific circumstances.
Where we process your data based on consent, you have the right to withdraw that consent at any time. This does not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact our Data Protection team at [email protected] with your request. We will respond within 30 days and may require verification of your identity before processing requests.
rapi99 services are strictly intended for adults aged 21 years or older. We do not knowingly collect personal information from individuals under the age of 21. Our registration process requires age verification, and we implement technical measures to prevent underage access.
If we become aware that we have inadvertently collected information from someone under 21 years of age, we will immediately delete that information and terminate the associated account. Parents or guardians who believe their child has provided us with personal information should contact us immediately at [email protected].
We take underage gambling prevention seriously and cooperate with parents, schools, and authorities to promote responsible online behavior and prevent minors from accessing gambling platforms.
rapi99 reserves the right to modify, update, or revise this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make material changes to this Policy, we will:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes constitutes acceptance of the updated Policy.
If you have questions, concerns, or complaints about this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact us:
Our Data Protection team will respond to all inquiries within 30 days. For urgent security matters or suspected data breaches, please indicate "URGENT" in your subject line for priority handling.
We are committed to resolving privacy concerns promptly and transparently. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
All data transmissions and storage are protected with military-grade encryption technology.
We never sell your personal information to third parties for marketing or any other purpose.
Identity verification documents are encrypted and stored in secure, access-controlled systems.
We collect only the information necessary to provide services and comply with regulations.
Exercise your rights to access, correct, delete, or export your personal data at any time.
Contact our Data Protection team anytime with privacy questions or data requests.
Our team is here to help you understand how we protect your data and exercise your privacy rights. Review our other policies or contact support for personalized assistance.